Clisora Privacy Policy

1. Information Stored on Your Device

Clisora stores the information you enter in a local database within the App’s private storage on your device. This includes:

• customer or company names, contact person names, telephone numbers, and email addresses;
• deal titles, amounts, stages, probabilities, and planned or actual closing dates;
• activity notes, activity types, and dates;
• task titles, due dates, completion status, and reminder settings; and
• language and other App preferences.

This information is used to provide the App’s customer, deal, activity, and task management features. It is not uploaded to Hinomaru Labs or supplied by the App to advertising providers. Clisora does not automatically import your device’s address book.

You decide what information to enter. When recording information about customers or other people, please ensure that you have an appropriate basis to use that information.

2. Backups and Restore

Optional backup exports contain your CRM records and are encrypted on your device with a password. Neither the backup nor its password is sent to Hinomaru Labs. Backup passwords are not stored by the App. Any storage provider or recipient you choose handles the exported copy under its own privacy practices.

Clisora does not automatically synchronize CRM records to the cloud, and its database is excluded from automatic operating-system app backups. When a backup is restored, the App retains one local copy of the previous records for recovery, as described in Section 3.

3. Retention and Deletion of Local Data

Local CRM records and preferences are retained on your device until removed or replaced. Deleting the App together with its data, or clearing its storage where supported, removes all locally stored CRM records, preferences, and recovery copies.

The recovery copy from the most recent restore remains until that restore is undone, another restore replaces the copy, or the App’s data is removed. Changes to current records do not update or delete this older copy.

Exported backups remain separate from the App. Deleting the App or changing its records does not delete exported files or shared copies; these must be deleted separately. Copies held by a storage provider are subject to that provider’s retention practices.

4. Task Reminders

Optional task reminders are scheduled locally on your device with your permission. Notification text does not include customer names, deal details, or task titles. Notification permission can be revoked in your device settings.

5. Advertising

Clisora uses Google AdMob and the Google Mobile Ads SDK to display banner advertisements. The App requests non-personalized ads. Non-personalized advertising still involves processing information for ad delivery, measurement, and fraud prevention.

Depending on your device settings, region, and privacy choices, Google and parties involved in advertising delivery may process information such as:

• your IP address and approximate region inferred from it;
• advertising identifiers and other device or App identifiers;
• information about interactions with the App or advertisements, such as App launches, ad impressions, or taps; and
• diagnostic information concerning the operation or performance of the App or advertising SDK.

This information may be used to deliver advertisements, measure advertising performance, conduct advertising and service analytics, limit excessive repetition of the same advertisement, detect fraud and invalid traffic, and maintain and improve advertising services.

The App does not attach customer details, deal information, activity notes, or task content to ad requests. Clisora currently does not request iOS tracking permission.

Information processed by Google and parties involved in advertising delivery is subject to their respective privacy policies and terms. For more information, please refer to:

• Google Privacy Policy
• How Google uses information from sites or apps that use its services
• Google Ads and Data

6. Privacy Choices and Consent

Clisora uses Google’s User Messaging Platform (“UMP”) to obtain advertising-related privacy choices before requesting ads where required by your region and applicable law.

When available, Ad privacy choices in the App’s menu allows you to review or change your choices, including withdrawing consent. Additional advertising and tracking controls may be available in your device or Apple or Google account settings.

For more information, see Google User Messaging Platform.

7. Information We Receive and Contact Form

We do not currently operate our own backend servers to collect personal information or App usage data from Clisora. If you contact us through our official contact form, we may receive:

• your name and email address, if you choose to provide them;
• the content of your inquiry; and
• information about the App, your device, or operating environment that you choose to include.

We use this information to respond to your inquiry and to perform the review or investigation reasonably necessary to provide that response. Please do not submit customer records, backup passwords, or sensitive personal information that is unnecessary for your inquiry.

Our official contact form is provided using Google Forms. Information you enter is transmitted to and processed by Google and made available to us. Google may also process technical information associated with use of the form in accordance with the Google Privacy Policy.

We retain inquiry information for as long as reasonably necessary to respond to the inquiry and perform the related review or investigation. When that purpose has been fulfilled and continued retention is no longer necessary, we will delete it within a reasonable period, unless retention is required by law.

8. Third-Party Services and International Processing

Third-party services described in this Privacy Policy may process information on servers outside your country or region of residence. These include Google’s advertising and contact-form services, this website’s hosting provider, and any storage provider you choose for exported backups.

Information processing independently carried out by a third-party service under its own authority and responsibility is subject to that provider’s privacy policy, terms, and applicable law. Please review the relevant provider’s policy for its retention practices and privacy controls.

9. Legal Bases for Processing

Where required by applicable law, we process information on one or more of the following legal bases, depending on the information and purpose:

• Responding to inquiries and performing necessary review or investigation: our legitimate interests in providing user support and properly operating the App;
• Advertising-related processing where consent is required: your consent; and
• Processing required by law: compliance with our legal obligations.

When we rely on legitimate interests, we process information only where those interests are not overridden by your rights and interests. You can manage available advertising choices as described in Section 6.

10. Security

We take reasonable safeguards appropriate to the nature and risk of the information we handle to protect it against unauthorized access, disclosure, loss, alteration, or misuse. Access to inquiry information that we handle directly is limited to the extent necessary to respond to inquiries.

The App’s local database relies on the operating system’s app-private storage protections; it is not separately encrypted with your backup password. Exported backup files are encrypted as described in Section 2.

No method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

11. Requests Concerning Your Information

If you wish to request access to, correction of, deletion of, restriction of use of, or another action concerning personal information we hold about you, as provided by applicable law, please contact us through the contact form.

Depending on the law applicable in your place of residence, you may have additional rights, including withdrawing consent, objecting to processing, requesting data portability, or lodging a complaint with a competent supervisory authority.

To respond to a request, we may ask for information reasonably necessary to verify that you are the person to whom the relevant information relates.

We cannot remotely access, edit, or delete CRM records stored on your device or in your exported backups. Local data retention and deletion are described in Section 3. Requests concerning information independently controlled by Google, Apple, or another provider should be directed to that provider.

12. This Policy Web Page

This page is hosted on GitHub Pages. It contains no advertising or analytics scripts added by Hinomaru Labs. GitHub may log visitors’ IP addresses for security purposes. See the GitHub General Privacy Statement.

If you follow a link to our contact form or another website, that destination’s information-handling practices apply.

13. Changes to This Privacy Policy

We may update this Privacy Policy when the App, the third-party services we use, or applicable laws change. We will publish the revised version on this page and update the “Last Updated” date.

If a change materially affects how information is handled, we will provide additional notice where required by applicable law.

14. Operator Information and Contact

Personal Information Handling Business Operator: Hinomaru Labs

Upon a request from the individual concerned, we will disclose the operator’s legal name, address, and other information required by applicable law without undue delay.

For questions about this Privacy Policy, our handling of personal information, requests for operator information, or requests concerning your rights, please contact us through the Hinomaru Labs Contact Form.