Clisora ยท iOS & Android

Clisora Terms of Use

Last Updated:

These Terms of Use (“Terms”) govern the use of the Clisora mobile application (“App”) provided by Hinomaru Labs (“Operator”). By selecting an acceptance control, if presented, or by using the App after these Terms have been made available, you agree to be bound by these Terms.

Clisora is a customer relationship management app for iOS and Android. It supports the management of customers, deals, activities, and tasks. The acquisition and use of the App may also be subject to the terms and policies of Apple, Google, or another applicable third party.

1. Eligibility

You may use the App only if you have the legal capacity to agree to these Terms. If you are a minor, you must obtain the consent of a parent or legal guardian before using the App. If you use the App on behalf of a business or another person, you must have the authority to do so.

You are responsible for obtaining and maintaining, at your own expense, the device, network connection, marketplace account, and other environment necessary to use the App.

2. License and Intellectual Property

Subject to your compliance with these Terms, the Operator grants you a limited, non-exclusive, non-transferable, and non-sublicensable license to use the App for your personal use and lawful business or professional activities, including managing customer relationships and client work. This license may be terminated as described in Section 7.

All rights not expressly granted under these Terms are reserved by the Operator or the applicable rightsholder. All copyrights, trademarks, and other intellectual property rights in the App and its content belong to the Operator or the applicable rightsholder, and no such rights are transferred to you.

You retain any rights you hold in the customer records, deal information, activity notes, and other information you enter. These Terms do not transfer ownership of those records to the Operator.

3. User Responsibility and Business Records

You are responsible for the accuracy, lawful use, and appropriate protection of information you enter, including customer information and confidential business records. You must have the rights, permissions, or other lawful basis necessary to handle information about other people.

Deal amounts, probabilities, stages, and summaries reflect the information recorded in the App. They do not guarantee sales, payment, or any other business outcome. You remain responsible for your agreements, deadlines, follow-ups, and business decisions.

CRM records are stored locally on your device, and the Operator does not provide automatic cloud synchronization or hold a recoverable server copy. You are responsible for maintaining any backups you need and protecting exported files and their passwords. The Operator cannot recover a lost backup password. Replacing local data through a restore, device loss or failure, or removal of the App’s data may affect access to your records.

Optional task reminders depend on device permissions and operating-system behavior. Delivery at a particular time is not guaranteed, and reminders should not be your sole means of tracking important deadlines.

4. Prohibited Conduct

You must not:

  • violate applicable law, these Terms, or the rights or interests of the Operator or a third party;
  • use the App to unlawfully obtain, disclose, or misuse personal information or confidential records;
  • copy, modify, adapt, distribute, sell, lease, reproduce, or publicly transmit the App without authorization;
  • reverse engineer, decompile, or disassemble the App, except to the extent expressly permitted by applicable law;
  • generate fraudulent advertising activity or bypass licensing, access-control, or security functions;
  • gain or attempt to gain unauthorized access, impose an excessive load, introduce malicious code, or otherwise interfere with the App or related systems;
  • remove or alter copyright, trademark, or other proprietary notices; or
  • resell, sublicense, or distribute access to the App without the Operator’s prior written permission.

5. Advertising and Third-Party Services

The App displays banner advertisements through Google AdMob. Advertisement content and availability may vary. Displaying an advertisement does not constitute the Operator’s endorsement, control, or guarantee of the advertiser, advertised product or service, or linked third-party service.

The current version does not offer subscriptions, in-app purchases, or a paid option to remove advertisements.

App marketplaces, advertising providers, and any external storage or other service you choose to use are subject to their own terms and privacy policies. The Operator does not control those services or their availability. Any limitation of the Operator’s liability is subject to Section 9.

6. Privacy

The handling of information in connection with the App is described in the Clisora Privacy Policy, including local storage, backups, retention and deletion, notifications, advertising, and available privacy choices.

7. Changes, Suspension, and Termination of the App

The Operator may add, change, restrict, suspend, or discontinue features, specifications, design, advertisements, supported environments, availability, or support for operational, technical, security, or legal reasons. The Operator does not guarantee continued availability, updates, or support.

Where reasonably practicable, the Operator will provide advance notice of material changes or discontinuation. Immediate action may be necessary for incidents, security concerns, third-party service issues, or legal or marketplace requirements.

The Operator may terminate your license for a material breach of these Terms, subject to applicable law. You may stop using the App at any time. Obligations and rights that by their nature should continue, including intellectual property rights, accrued liabilities, and dispute provisions, survive termination.

8. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the App is provided on an “AS IS” and “AS AVAILABLE” basis. The Operator makes no express or implied warranty regarding the App, including its accuracy, completeness, usefulness, safety, reliability, fitness for a particular purpose, availability, freedom from errors, non-infringement, compatibility with any device or operating system, or continued provision.

This section does not affect warranties or other rights that cannot lawfully be excluded.

9. Limitation of Liability

The Operator is not liable for damage not attributable to the Operator, including damage caused solely by your breach of these Terms, improper use, a device or operating system, a network, a marketplace, or a third-party service.

To the fullest extent permitted by applicable law, the Operator is not liable for damage caused by circumstances beyond its reasonable control, such as natural disasters, power or network failures, or governmental action.

Except in cases of willful misconduct or gross negligence by the Operator or its representatives or employees, and to the extent permitted by applicable law, the Operator’s liability is limited to actual, direct, and ordinary damage and does not include indirect, incidental, special, consequential, or punitive damage, loss of profits, or loss of opportunity.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, or deprives you of mandatory consumer protections.

10. Indemnification

If your intentional or negligent violation of these Terms, unlawful conduct, or infringement of a third party’s rights causes damage to the Operator, you must compensate the Operator for that damage, including reasonable attorneys’ fees, to the extent permitted by applicable law.

11. Changes to These Terms

The Operator may amend these Terms when the changes benefit users generally or are reasonable in light of the App’s purpose, the need for the changes, and their effect on users, as permitted by applicable law.

The Operator will announce the changes, the revised Terms, and their effective date on this website or through another appropriate method before they take effect. Where required by law, the Operator will obtain your consent.

12. Transfer of Rights and Obligations

You may not assign, transfer, pledge, or otherwise dispose of your rights or obligations under these Terms without the Operator’s prior written consent, except as permitted by applicable law.

The Operator may transfer its rights and obligations relating to the App or these Terms as part of a business transfer, merger, or similar transaction, subject to applicable law and any legally required notice or consent.

13. Severability and No Waiver

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in effect. The Operator’s failure or delay in exercising any right does not constitute a waiver of that right.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of Japan. Subject to mandatory applicable law, any dispute arising from or relating to the App or these Terms is subject to the exclusive jurisdiction, as the court of first instance, of the district court or summary court having jurisdiction over the Operator’s address at the time the action is filed.

This provision does not deprive you of mandatory protections or any right to bring a claim in another court available under applicable consumer law.

15. Contact

Questions concerning these Terms or the App may be submitted through the official Hinomaru Labs Contact Form.